In this section, you will find our most up-to-date Terms & Conditions

If you have any questions or queries, please feel free to send us an email at info@flaircraft.ie.

Order Terms and Conditions of Sale

Ocean, ShanOre & Signature are trading names of Flaircraft Limited.  

Shipping & Delivery 

We are serious about quality at Flaircraft and we realize that shipping needs to be prompt and safe. For this reason, we use quality shipping agents, e.g. Federal Express and USPS in the USA. These are the most reliable, express shipping options; and it’s our recommended shipping options. 

Each item from your order is placed into a customized, luxury presentation box and then placed into the quality packaging. All items come with ready to use barcodes, so it makes your busy schedule easier. 

Each Flaircraft piece receives the approved stamping of the Dublin Assay Office, guaranteeing your gold and silver quality. Each piece also comes with our FMN stamp ( Manufacturer’s Stamp), whin ensures the jewelry was designed and made by Flaircraft. 

All in-stock orders ship approximately 2-3 days from the time of placement (excluding weekends and bank holidays). All backorders are processed and shipped within 30 days of placement. When your package leaves our warehouse, you'll receive a separate shipping email with a tracking number. 

Shipping to USA and Canada: Shipments to the USA and Canada are by Federal Express, or USPS Registered Post.  

Shipping to Europe: Shipments to Europe are by Federal Express or Post Office.  

Shipping: Worldwide: Shipments to the rest of the World are by Federal Express or Post Office.  

Shipping to Ireland: All shipments within Ireland are by the Post Office or Fastway.  

Payment Methods 

Once an invoice reaches its payment's due date, we will promptly send you an email reminder. The payment options at your disposal include check, bank transfer, or credit card – granting you flexibility in your preferred method of payment. 

As the due date of an invoice approaches, an automated email reminder will be generated, furnishing you with comprehensive information regarding the pending invoice. Accompanying this notification will be a secure link, enabling you to conveniently settle the payment via credit card. This streamlined approach eradicates the inconveniences and time lags often tied to traditional check-mailing or money transfer processes. 

Payment Terms 

Our payment terms allow 60 days for any invoice payment. However, if your account goes outside payment terms, your account would be at risk of being paused until payment is received.  

Payments are paid to: 

Flaircraft Limited 
Unit 2057, Block B 
Castle Drive 
Citywest Business Campus 
Naas Rd 
D24 Y425 

Price updates

All prices quoted are subject to change and are correct at the time of going to print or published online. We’ll communicate any price updates online or via email with as much notice as possible. 


All images remain the copyright of Flaircraft and/or our suppliers.  

All images are only available for use during the current calendar year. 

Website Terms and Conditions

These terms tell you the rules for using our website flaircraftportal.com ("our site"). 

 flaircraftportal.com is a site operated by Flaircraft Limited ("We" or "Flaircraft"). We are registered in Ireland under company number (add number here) and have our registered office at Flaircraft Limited (Trading as Shanore), Unit 2057, Block B Castle Drive Citywest Business Campus, Naas Rd, D24 Y425, Ireland. Our main trading address is at our registered office. Our VAT number is (add VAT number here) 

We are a limited company. 

To contact us, please email info@flaircraft.ie or telephone our Customer Service line on +353-1-8555436 

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. 

If you do not agree to these terms, you must not use our site. 

We recommend that you print a copy of these terms for future reference. 

There are other terms that may apply to you 

These terms of use refer to the following additional terms, which also apply to your use of our site: 

Our Privacy Policy

Our Cookie Policy, which sets out information about the cookies on our site. 

If you require a licence to view, download or other use for brand marketing materials such as text, files, images, specifications and videos from our site (more specifically, "Content", as defined in the Content Usage Terms and Conditions), the Content Usage Terms and Conditions. 

If you purchase goods from our site, our Order Terms and Conditions of Sale will apply to the sales. 

We may make changes to our site 

We may update and change our site from time to time to reflect changes to our products, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes. 

We may suspend or withdraw our site 

Our site is made available for use free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. 

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use, and other applicable terms and conditions, and that they comply with them. 

You must keep your account details safe 

If you are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. 

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use, you have chosen to close your account with us or if you have defaulted on payments owed to us under our Order Terms and Conditions of Sale. 

If you know or suspect that anyone other than you knows your user identification code or password, you must, promptly: notify us at info@flaircraft.ie; and ii) change your account details. 

How you may use material on our site 

This section sets out how you may use material on our site and applies to all users, except if you hold a business account with Flaircraft and have agreed to the more detailed terms set out in our Content Usage Terms and Conditions. If you have agreed to those Content Usage Terms and Conditions, they will apply to the use of all Content (as defined in the Usage Terms and Conditions) in accordance with their terms. To the extent of any inconsistency with these terms, the Content Usage Terms and Conditions will prevail. 

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organization to content posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. 

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors (for example, where you are granted a licence under our Content Usage Terms and Conditions). 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our request, return or destroy any copies of the materials you have made. 

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. 

We are not responsible for websites we link to 

Where our site may contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. 

 We have no control over the contents of those sites or resources. 

Our liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Order Terms and Conditions of Sale.


We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. 

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 

  • use of, or inability to use, our site; or 
  • use of, or reliance on, any content displayed on our site. 
  • In particular, we will not be liable for: 
  • loss of profits, sales, business, or revenue; 
  • business interruption; 
  • loss of anticipated savings; 
  • loss of business opportunity, goodwill or reputation; or 
  • any indirect or consequential loss or damage. 
  • How we may use your personal information 
  • We will only use your personal information as set out in our Privacy Policy. 


Acceptable and Prohibited use 

You may use our site only for lawful purposes.


You may not use our site: 

In any way that breaches any applicable local, national or international law or regulation. 

In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect. 

For the purpose of harming or attempting to harm minors in any way. 

To bully, insult, intimidate or humiliate any person. 

To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content standards. 

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). 

To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. 


You agree: 

Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use. 

Not to access without authority, interfere with, damage or disrupt: 

any part of our site; 

any equipment or network on which our site is stored; 

any software used in the provision of our site; or 

any equipment or network or software owned or used by any third party. 

Content standards 

Flaircraft Limited determines, in its discretion, whether Added Material breaches these standards.


Rules about linking to our site 

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. 

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 

You must not establish a link to our site in any website that is not owned by you.  

We reserve the right to withdraw linking permission without notice. 

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Section above. 

If you wish to link to or make any use of content on our site other than that set out above, please contact info@flaircraft.ie


Which country's laws apply to any disputes? 

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Irish law. You and we both agree that the courts of Ireland will have exclusive jurisdiction. 


If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Irish law. We both agree to the exclusive jurisdiction of the courts of Ireland. 

Our trade marks are registered

Ocean and ShanOre are Irish registered trade marks of Flaircraft. You are not permitted to use it without our approval, unless it is part of material you are using as permitted under How you may use material on our site or under the Content Usage Terms and Conditions you accepted as a business account holder

1. Content Usage Terms and Conditions 

1.1 Flaircraft Limited ("We" or "Flaircraft") own and operate the website www.flaircraftportal.com (the "Site"). This licence agreement is between Flaircraftvand your company ("You" or "Company") and applies to all text, files, images, photos, sounds, applications, videos, specifications, product data, brochures, marketing campaigns and assets, brand images and other materials that you view and/or download from any pages of the Site or that we otherwise make available directly to You in any brand marketing material (collectively "Content").


1.2 In particular, this licence agreement applies to any Content containing images or video which displays human models ("Timed Content"). The Timed Content you receive from us can only be used for a limited period as set out in paragraph 2.2 below.


1.3 Your use of the Site generally is subject to the Site's Website Terms and Conditions, Cookie Policy and Privacy Policy. 

2. Licence

2.1 We hereby grant to You a limited, non-exclusive, revocable right and licence (with no right to sub-license):

2.1.1 to copy, cache, store, use, distribute, display, communicate, transmit and promote the Content on or through the Company's website solely for the purposes of marketing Flaircraft products and services; and 

2.1.2 to use any trade marks within the Content on or through the Company's website solely for the purposes of marketing Flaircraft products and services, provided that You ensure they are displayed in accordance with any reasonable guidelines issued by Flaircraft from time to time, the goodwill relating to any such use accruing to and vesting in Flaircraft. 

2.2 Flaircraft reserves all rights to publish the Content itself and to licence third parties to publish the Content. 

2.3 You agree to display such copyright notices with the Content on the Company's website as Flaircraft reasonably directs. 

3. Use of content

3.1 Unless You have Flaircraft 's express written consent or You are expressly authorised by law to do so, You undertake that You shall not (and You shall procure that the Company's officers, employees, contractors, agents and assigns shall not):


3.1.1 use the Content for any purpose other than as set out in paragraph 2.1.1 and 2.1.2 above and at all after the date set out in paragraph 2.2; 

3.1.2 do anything in relation to the Content, including altering it, modifying it or using it with any other material or advertisement, that might diminish the value of the Content or the trade marks or the reputation of Flaircraft; 

3.1.3 do anything with or in relation to the Content that may breach any law or regulation including that is libellous, obscene or defamatory or that infringes the rights of any third party; or 

3.1.4 alter or modify the Content in any way not reasonably necessary for the purpose set out in paragraph 2.1.1 and 2.1.2 above.  For the avoidance of doubt, You may alter the size, orientation and presentation of images, photos and/or text for such purposes unless notified otherwise by Flaircraft.


3.2 If Flaircraft, following supply of the Content, deems the Content unsuitable for publication, Flaircraft reserves the right to require You to remove the Content and shall give You verbal and/or written notification of the requirement. You shall act on the notification and shall remove the Content from the Company's website within one hour of notification.


3.3 You acknowledge and agree that Flaircraft may cease to supply any of the Content to the Company and may terminate this licence agreement in its absolute discretion if You are in breach of any of the terms of these terms and conditions. 


3.4 Upon termination or expiry of this licence agreement You must immediately and permanently delete or destroy (to the extent technically and legally practicable) all copies of any Content that are in your possession or control. 

4. Intellectual property

4.1 You acknowledge and agree that all intellectual property rights in the Content and the trade marks vest and shall always remain vested in Flaircraft or its respective licensors and that You have no right, title or interest in or to such intellectual property rights other than as expressly set out in these terms and conditions. 

5. Liability

5.1 Notwithstanding any other provision of these terms and conditions, each party's liability to the other shall not be limited in respect of: death or personal injury caused by the negligence of either party's officers, employees, contractors or agents; fraud or fraudulent misrepresentation; and any other liability which may not be excluded by law. 


5.2 Subject to paragraph 5.1: 

5.2.1 Flaircraft expressly excludes all conditions, warranties and other terms that might otherwise be implied by law into this licence agreement; 

5.2.2 Flaircraft's entire liability to You in respect of any breach of our contractual obligations, breach of warranty, representation, statement or tortious act or omission including negligence arising in connection with this licence agreement shall be limited to £1,000; and 

5.2.3 Flaircraft shall not be liable for any indirect or consequential loss, loss of profits, loss of anticipated savings, loss of business opportunity, loss of goodwill, loss or corruption of data or special damage even if Flaircraft was aware of the circumstances in which such special damage could arise. 

6. Indemnity

6.1 You shall indemnify and hold Flaircraft harmless from and against any and all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by Flaircraft in relation to any claims brought against Flaircraft (including any claim in contract, tort, or for defamation, obscenity or breach of privacy) based on or resulting from any breach by the Company of the terms of this licence agreement. 

7. Third parties

7.1 This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. 

8. Governing law and jurisdiction 

8.1 This agreement and any dispute or claim arising out of or in connection with it or its subject matter are governed by Irish law and each party irrevocably agrees to submit all disputes arising out of or in connection with this agreement (including non-contractual disputes or claims) to the exclusive jurisdiction of the Irish courts.